mCB allows walk-in environments to be addressed as easily as booked clinics. Key issues, such as
- Taking the guesswork out of how many people will attend
- Better matching the supply of staff against the demand of patients - especially in emergency situations
- Saving costs
- Increasing throughput and productivity
- Improving efficiency of existing processes (e.g. by becoming more “paper light”)
- Enhancing the user experience
- Reducing stress in the waiting room – both for clients and staff
- Maximising the overall impact on the bottom-line
can all be handled by mCB.
Mikkom has developed a special SMS (text-message) based solution, called "Fast Track" that can handle any type of walk-in environment - whether in the medical field or not. Fast Track is quick to deploy, cost-effective and is loved by staff and patients.