But real clinics don’t work that way. You might need to:
MIKKOM Core Booking was built to handle all of this and more.
This isn’t just flexible software. It’s a system that reflects how clinical teams actually operate. With MIKKOM Core Booking, you can:
Configure services independently by location or team
Choose your own patient communications settings (SMS, email, WhatsApp)
Launch new clinics quickly without waiting on your IT supplier
Adapt over time as services evolve or scale
Customise the system to your unique functionality and process requirements
Easily update with your branding for improved patient trust (white label features)
Central and North West London NHS Foundation Trust is one of the largest and most geographically spread-out trusts in the UK. They needed a way to offer sexual health services across dozens of clinics, each with different services, staffing, and patient communication preferences.
They chose Mikkom after discovering that the original tender winner couldn't deliver the flexibility they promised. Within two weeks, we had their first 25 clinics up and running. Today, the system supports over 80 locations, all self-managed by the Trust’s own staff.
The result: Reduced admin load, fewer missed appointments, and faster access to care for thousands of patients.
MIKKOM Core Booking gives your team the ability to:
Whether you're running a small service or scaling nationally, the system adjusts to fit without breaking under pressure.
Core Booking works as a standalone tool, but it can also be integrated with the Mikkom Patient Portal. This allows patients to manage bookings, access results, and update personal information through asecure login. For services that require ongoing patient engagement, the combined system delivers even more efficiency.
