Intuitive systems, better responses, faster answers

We are Mikkom

Providing innovative, secure and reliable systems for over 20 years in the UK and abroad.

Our products

Setting the bar in delivering optimized, scalable and economic client engagement systems

mCB - Booking Management System

mCB - Booking Management System

Check out the secure, multi-channel, bi-directional communications hub that offers service providers of any size SaaS or in-house solutions for secure, multi-channel, client communications

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AVA - Customer support automation

AVA - Customer support automation

Customer support automation - See how Mikkom’s use of machine learning and chatbot technology provides multi-channel, device independent access – via the patient's medium of choice – to deliver intuitive and timely responses to complex questions.

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VOLO - Task management system

VOLO - Task management system

Simple to adapt and easy to deploy, VOLO delivers a clear and concise cloud-based task-management system that can be administered simply and quickly, from any location, to allocate tasks and ensure clients receive the best assistance in the timeliest way possible.

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Our Story

Innovating is second nature to us

Whether implementing the first NHS-grade, 2-way SMS system, developing the first open-access online booking system or pioneering the first clinically-based, online GUM triage, Mikkom has set the standard in last twenty years for cutting-edge, service innovation and secure product development and rapid deployment.


Man years’ development


SMS messages sent


Appointments booked


years delivering to NHS

Why choose us

Trusted by some of the largest organisations in the world to look after, not just their clients – but their staff too!

Value for money

Always competitively priced, our systems and projects reflect what customers need not what we want to give them.

On-time delivery

Proper project planning and well controlled implementation minimises the risk over project-creep and untimely delays.

Responsive support

Post-implementation support plays a major part in what makes us different. Able to work across time zones gives us the ability to solve problems and create solutions during customers’ down-time

Open APIs

Our open-APIs protect customers' existing investments, seamlessly harnessing key legacy system information and producing solutions that are “greater than the sum of the parts”

Mikkom is CyberEssentials certified

View certificate

38 X

By July 2021, worldwide Telehealth utilization has stabilized at levels 38 X higher than before the pandemic. (source McKinsey & Co.)

Let Mikkom show you how its systems can ramp up to meet unprecedented need


Outpatient appointments classed as telemedicine in March 2020, compared to just 3.5% in March 2019 (source NHS briefing sheet on impacts of technology during Covid)

Deploy secure and user friendly systems to let your patients take advantage of advances in booking technology

Ready to launch
your next project?

Talk to Mikkom about your needs and see how easy it is to make your systems work for you.

Case studies

A few innovations along the way


“We have more than doubled the number of employees who have engaged with the booking system, which ultimately means more profit.”

Julian Evans

Managing Director, FluXpress

Ready to launch
your next project?

Let us reach out to you, to understand your challenges and needs, and figure out how Mikkom can help you today.

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