Booking, messaging, portals

Complex booking and omni-channel messaging solutions for organisations that demand the best

However complicated your environment and whatever your booking requirements, Mikkom systems simply work every time

Our products

Setting the bar in delivering safe, secure and cost-effective booking, messaging and portal solutions

mCB - Booking Management System

Mikkom mCB - Booking Management System

Mikkom’s online booking solution is one of the most flexible in use today. Whether generating its own appointment settings or responding to direct feeds from 3rd party legacy systems, the service seamlessly matches any “look and feel” to the brand identity ensuring client confidence in the booking process.

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Messenger - Automated 2-way messaging

Mikkom Messenger - Personalised, automated client engagement

Check out the secure, omni-channel, bi-directional communications hub, offering service providers of any size bulk or ad-hoc multi-language messaging, driven either from 3rd party applications or directly from the Messenger platform.

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GoBetween - Secure Digital Front Door to combined services

Mikkom GoBetween - a secure Digital Front Door to combined services

GoBetween is a flexible and secure platform, where native applications and external functionality can run in parallel, e.g. chat-bots, video conferencing and payment gateways. It allows a safe way to manage private information, bookings and personal communication, without compromising security or requiring multi-system access.

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Our Story

Innovating is second nature to us

Whether implementing the first NHS-grade, 2-way SMS system, developing the first open-access online booking system or pioneering the first clinically-based, online GUM triage, Mikkom has set the standard in last twenty years for cutting-edge, service innovation and secure product development and rapid deployment.

60+

Man years’ development

20,453,287

SMS messages sent

4,000,000+

Appointments booked

22

years delivering to NHS

Why choose us

Trusted by some of the largest organisations in the world to look after, not just their clients – but their staff too!

Value for money

Always competitively priced, our systems and projects reflect what customers need not what we want to give them.

On-time delivery

Proper project planning and well controlled implementation minimises the risk over project-creep and untimely delays.

Responsive support

Post-implementation support plays a major part in what makes us different. Able to work across time zones gives us the ability to solve problems and create solutions during customers’ down-time

Open APIs

Our open-APIs protect customers' existing investments, seamlessly harnessing key legacy system information and producing solutions that are “greater than the sum of the parts”

Mikkom is CyberEssentials certified

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38 X

By July 2021, worldwide Telehealth utilization has stabilized at levels 38 X higher than before the pandemic. (source McKinsey & Co.)

Let Mikkom show you how its systems can ramp up to meet unprecedented need

10%

Outpatient appointments classed as telemedicine in March 2020, compared to just 3.5% in March 2019 (source NHS briefing sheet on impacts of technology during Covid)

Deploy secure and user friendly systems to let your patients take advantage of advances in booking technology

Ready to launch
your next project?

Talk to Mikkom about your needs and see how easy it is to make your systems work for you.

Case studies

A few innovations along the way

Testimonial

“We have more than doubled the number of employees who have engaged with the booking system, which ultimately means more profit.”

Julian Evans

Managing Director, FluXpress

Ready to launch
your next project?

Let us reach out to you, to understand your challenges and needs, and figure out how Mikkom can help you today.