Professional, Dependable, Experienced

Building on over a decade and a half of cooperative development and project delivery, Mikkom is trusted by some of the largest public and private healthcare providers, in the UK and abroad, to deliver highly secure 365/24/7 systems - on time and to budget.

Depth of experience

Mikkom has been delivering systems to the NHS since 2003.  It was one of the first companies in the UK to build and deliver an “NHS-grade” texting platform, valued by NHS Hospital Trusts and the UK military alike, for its inherent security and ease-of-use.

Recognised innovation

Mikkom has always been ahead of its time. It was the first company in Europe to deliver a GUM (sexual health) focused “open access” online booking system. The system also contained a unique triage capability, that assessed a patient’s needs and matched the service required with the services available. This system, which won several NHS innovation awards when it was introduced, is still in widespread use in the UK today. Its eTriage and VQS systems were cited as examples of “best practice” in the plenary speech at World AIDS Congress in Quebec, in 2011. 

Trusted partner

In recent years Mikkom has branched out, both expanding into the private health sector while spreading its wings abroad. It now delivers state-of-the-art booking systems to some of the largest, most prestigious corporations in the world, and passing some of the toughest security audits in the process. In 2012, Mikkom sold its first system to the Edmonton Oliver PCN in Alberta, Canada and has since built on this success, growing its Canadian customer base. 

Meet the team

Breadth and depth of leadership

Mike Unger Managing Director

​With over 30 years IT and telecoms industry expertise, Mike is responsible for product strate​gy and global marketing of Mikkom solutions. Involved in the development of CTI and ‘value added services’ with companies such as Datapoint Corporation, CallSciences (formerly TPS) and Vicorp, he has particular expertise in Northern European and Scandinavian markets. Mike speaks regularly at industry events and conferences and has featured on the BBC's World Service. He holds a Bachelor of Science degree.

Olli Ruskomaa Technical Director

Olli is a renowned technical CTI consultant with vast experience gained from technical and product management roles within some of the largest banking, finance and insurance companies in Finland. Specialising in Call Centre and IVR technologies, he has worked extensively across the Nordic region. ​Olli holds a technical degree from one of Finland's top technical universities.

Stephen Foale Finance Director

Stephen Foale joined Mikkom in late 2009 to provide the financial guidance to move Mikkom onto the next stage of its corporate development. As a qualified Chartered Account, Stephen has provided FD support to small and large companies alike, from early stage start-ups to AIM listed corporates, helping ready them for multi-million pound strategic sales and stock exchange listings.

Cristi Visan Senior Developer

Full stack developer with 10 years of experience in the tech industry. Passionate about building interactive websites and sturdy web applications. He fancies a world where almost all software is web based and resides in the cloud. Always keen on using the `latest and greatest` in technological offerings. Cristi has studied Computer Science at the University of Bucharest.


Man years development


SMS sent


Appointments booked yesterday


Years delivering to NHS

What our clients say

from around the world

We have had really positive feedback from both staff and patients who think that the text service is MARVELLOUS, they love this texting service.

Dr Jill Zelin, Consultant GU Physician at Barts and the London NHS Trust

Through the implementation of the Mikkom system we were able to realize significant clinical efficiencies resulting in a 1st year Return of Investment of 174% and an annual saving of 64%. Patient and staff appear very satisfied with the system.

Oliver Schmid, PhD, Director of Evaluation and IM&T South Calgary PCN, Alberta, Canada