At the time, we were focused on telecoms, helping organisations communicate more efficiently.
That changed in 2002 when a conversation with Addenbrooke’s Hospital revealed just how much missed appointments were costing the NHS. No-shows were common, expensive, and preventable. So, we built one of the UK’s first appointment reminder systems using SMS and helped clinics cut missed appointments from over 20 per cent to single digits.
That success showed what simple, thoughtful technology could do. It also marked the beginning of MIKKOM’s long-term commitment to improving healthcare access and efficiency.
Since then, we’ve expanded our capabilities to meet the growing and changing needs of healthcare providers. We now deliver modular, integrated systems that support everything from online booking to patient communication and results delivery.
What makes MIKKOM different is how we work.
We don’t push fixed products.
We build tools around your world.
We partner with clients to understand their environment and then develop solutions that fit.
Our systems are used across the UK to power high-volume, high-pressure services that need flexibility and speed. Everything we build is designed to integrate, adapt, and make life easier for both staff and patients.
A highly configurable booking system that supports complex workflows across multiple clinics, locations, and service types.
A secure, self-serve environment where patients can view results, update records, manage appointments, and communicate with your team.
A streamlined way to manage, distribute, and track vaccination vouchers. Ideal for workplace health programmes and national campaigns.
We believe that every patient should be able to access the care they need without unnecessary barriers or delays.
And we know that when services run better behind the scenes, outcomes improve across the board.
We also make sure our tools are flexible enough to handle constant change, whether that’s reorganisation, new regulations, or shifting clinical priorities.
We know what it takes to get digital services working in healthcare. That includes listening closely, developing with purpose, and staying focused on what makes the biggest difference.
If you're trying to deliver care more efficiently, and your systems aren’t making that easier, we’d love to hear what’s getting in the way.
