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Mikkom Ltd.

The people behind the technology.

MIKKOM is powered by a close-knit group of people who understand healthcare, technology, and what it takes to build systems that actually work.

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We’re a small team making a huge impact

Our team combines decades of experience across software development, service design, systems integration, and healthcare implementation. We’re not a large agency or a faceless supplier. We’re the people you’ll meet on discovery calls, answering your questions and solving your most challenging booking problems.

Mike Unger
Role - Managing Director
 

Mike founded MIKKOM in 1999 with a mission to build technology that solves real-world problems. With a background in systems engineering and a practical approach to product development, Mike has guided MIKKOM from its telecom roots to becoming a trusted name in healthcare booking and communication systems. 

He works closely with clients on discovery, scoping, and delivery and is always focused on what will make the biggest impact with the least friction. 

  • Degree in Computer Science; early career in systems engineering and programming for high-stakes environments like oil rigs, battlefield communications, and air traffic control. 
  • Transitioned into IT sales and held senior management roles across Europe through the ’80s and ’90s.
  • Founded MIKKOM in 1999 after identifying major communication gaps in healthcare. 
  • Helped pioneer two-way patient messaging and early booking platforms within the NHS. 
  • 20+ years of hands-on consulting with healthcare providers across the UK and internationally

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Olli Ruskomaa
Role - Technical Director
 

Olli leads technical architecture and system design at MIKKOM. He ensures that every solution is secure, scalable, and built to integrate with complex infrastructure. With deep experience in data systems and application development, he’s the one who makes sure our solutions can do what we say they’ll do and keep doing it as you grow. 

He also plays a hands-on role in implementation, working closely with client-side developers and IT teams. 

  • Nearly 40 years in software development, including 25+ with MIKKOM. 
  • Started in the banking sector, managing large databases, then created one of Norway’s first telephone banking systems. 
  • Extensive experience building contact centre software across the Nordics before shifting to healthcare tech. 
  • Architected national-level systems, including core banking, customer data, and telephony infrastructure. 
  • Co-developed multiple healthcare solutions, including MIKKOM’s Results Portal, Digital Vouchers, and ePN tools.

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Cristi Visan
Role - Senior Developer
 

Cristi is our senior web developer, with nearly two decades of experience in building high-performance, user-centric digital systems. With a degree in Information Technology and Computer Science, he began his career mastering PHP, JavaScript, and CSS, skills that now underpin his full-stack expertise. 

Cristi leads the development of core functionality across all modular solutions. He’s deeply involved in everything from interface logic to API integrations and internal tooling. His strength lies in translating complex operational workflows into scalable, intuitive, and cost-effective software solutions that are built to last. 

Passionate about design and user experience, Cristi is committed to developing thoughtful, well-rounded systems that balance performance with usability, always keeping the end user in mind. 

  • 20+ years in full-stack web development, with foundational expertise in PHP, JavaScript, and CSS. 
  • Holds a degree in IT/Computer Science and has led both frontend and backend development across healthcare and commercial projects. 
  • Specialising in transforming business and clinical requirements into scalable digital systems. 
  • Key contributor to API development, modular UI design, and the creation of internal tooling at MIKKOM. 
  • Known for bridging design and engineering to enhance UX across complex workflows.

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Rachael Luke
Role - Marketing and Strategy
 

Rachael supports clients and the MIKKOM team with product messaging, communications, and rollout strategy. She helps ensure that the language we use makes sense to both healthcare professionals and patients and that every product we launch is easy to understand and adopt. 

She also acts as a bridge between technical and clinical teams during onboarding and ongoing service improvements.

  • 15+ years in commercial and strategic roles at major companies including Procter & Gamble, Mondelez, Tesco. 
  • Background spans sales, category management, shopper insight, and commercial planning in FMCG. 
  • Led cross-functional teams launching major product lines and retail campaigns. 
  • Transitioned into healthcare to bring consumer-grade clarity and empathy to clinical communication strategies. 
  • Now drives positioning, onboarding support, and strategic rollout for MIKKOM’s healthcare solutions.

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Fahad Hassan
Role - Web Developer
 

With a Master’s degree in AI and Big Data, Fahad is an experienced Full Stack Software Engineer across various technologies, mostly working in the fields of Health and Finance. While his core expertise lies in backend development, significant experience with frontend technologies contributes to elegant and efficient system design and implementation.

A key member of the Mikkom tech Team to build an intelligent and secure healthcare system, his comprehensive understanding of the Software Development Lifecycle is used to handle everything from planning and development to deployment and maintenance. 

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