The definition of Artificial intelligence (AI) is "the ability of a computer to mimic human cognitive skills, such as learning and understanding".
AI, although still very new on the scene, is already changing the landscape of company communications. Businesses are engaging with ever larger numbers of customers while maintaining the quality of the interaction. Today, businesses use AI to chat with customers, route calls, send emails, and much more. This is possible because of advances in machine learning. Machine learning refers to the ability of AI systems to learn and improve automatically, taking in data through observations and interactions and adapting accordingly without being explicitly programmed. Essentially, machine learning models program themselves. This is where Mikkom sees the path for its AVA product
Whether it's reducing waste through appointment reminders, delivering targeted support through AI, controlling costs through automated messaging, or simply booking your next visit to the gym - Mikkom has a solution for you!Contact sales
It only takes 2 minutes! ;)