A tailored task management solution designed to help volunteer teams assist local communities during the COVID crisis.
In a situation of time and resource scarcity, it is essential that things are managed efficiently. The key operations within the system are designed around creating requests, task allocation and tailored roles.
The swift and accurate addition of requests by users into the system was essential to providing the required assistance.
The way that tasks were assigned and subsequently tracked was based on the way in which the organisation operated in practice.
Different user levels determined data access permissions and simplified usage by only showing the relevant functionality for each role.
Often times an organization is only as reactive as its tools allow it to be. That's why, when designing VOLO, we focused on priotizing speed of data entry for incoming requests.
Volunteers out in the field? When staff are deployed, it's vitally important to have a mobile friendly website than can be accessed at all times, and which facilitates easy interaction with critical data streams.