Building on over a decade and a half of cooperative development and project delivery, Mikkom is trusted by some of the largest public and private healthcare providers, in the UK and abroad, to deliver highly secure 365/24/7 systems - on time and to budget.

1. Privacy Statement

This Privacy Policy describes our practices with respect to (i) the personal information we gather on our website (ii) the way we use personal information internally and (iii) our policy regarding sharing your personal information with others.

We are committed to processing your information in accordance with international legal standards, including the General Data Protection Regulation (GDPR) and UK Data Protection Act (DPA), and other applicable data protection laws and data protection codes of conduct. We have implemented the practices set out in the Privacy Policy for our website and dependent pages.

This policy addresses our privacy practices relating to visitors to the site and registered users of the site. For purposes of the Privacy Policy personal information means any information that, by itself or in combination with other information, identifies or can reasonably be used to identify an individual, such as name, email address, IP address, telephone number, address, billing information, or date of birth. Personal information does not include information that is anonymised, or publicly available information. The term processing means any operation or set of operations which is performed on personal information, whether or not by automated means such as collection, use, organisation, storage, alteration or destruction, disclosure or transfer. 

1.1 Declaration of consent

By submitting personal information and other information to the site, you consent to the processing of such information in accordance with the terms of the privacy policy. 

You may withdraw this consent at any time by notifying us at

1.2 Collecting Company Information

Generally, you may browse the site without providing any personal information. However, we may ask that you provide information including personal information at various times and locations throughout the site. For example, if you decide to register with the site to request information, you will be asked to provide information such as your name and email address. When using forms on the site to communicate with us, you may choose to provide other personal information such as your name, company name, mailing address, phone number and email address. We may collect and store any personal information you input into the site.

1.3 Protecting Personal Information

We take commercially reasonable steps to protect your personal information when you transmit it from your computer to the site and to protect the information from loss, misuse, unauthorised access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever 100% secure or error free. In particular, email sent to or from the site may not be secure, and you should therefore take special care in deciding what information you send via email. Where you use passwords, ID numbers or other special access features on this site, it is your responsibility to safeguard them. 

1.4 How we use personal information

The personal information collected by and through the site may be used by Mikkom, its divisions, holding companies subsidiaries and affiliates, or other entities that are involved in the operation of the site. We may use information collected and provided, individually or in an aggregate form, in order to:

We do not sell personal information about you to unrelated companies for their independent use.

1.5 How we use personal information

If you want us to correct your personal information or other information, or if you would like us to provide you with a copy of the personal information that we hold about you, or if you would like the personal information that we hold about you erased, please contact us by sending an email to We will respond to any such requests within 30 days of receipt.

1.6 Personal information retention

Personal information will be stored for as long as the information is required to fulfil our legitimate business needs or the purpose for which the personal information was collected or for such period as is required by law.

1.7 Data transfer to Countries outside the UK/EU

Your data may be used (see previous section How we use personal information) by the company and its divisions, holding companies, subsidiaries and affiliates or other entities in the United Kingdom UK or European Union EU.

1.8 Disclosing personal information to third parties

Any personal information that you provide to us will be used for our purposes only. Personal information will not be shared with individuals or other companies other than those referred to in this privacy policy.

In some instances, however, we may need to provide personal information to third parties that we use to deliver specific products or services to you (such as shipping or direct mailing organisations) in such cases, our agreements with these third parties do not permit them to use personal information for purposes other than filling those services or allow such third parties to further disclose your personal information.

1.9 Domain Name and IP address

We collect the domain names and IP addresses of our visitors for statistical purposes, to measure use to improve the content or responsiveness of the site or to customise the content or layout of the site for the individual user. We do not disclose this information to third parties. We may also aggregate information relating to our visitors traffic patterns from the data that we collect and retain concerning the IP addresses and domain names of our visitors, and we may divulge such aggregate information from our users with third parties such as our business partners, distributors, and service and support providers.

1.10 Log files

We maintain a log file of all actions that are initiated or facilitated using the site, to capture, record and store data concerning the transaction. Access to this data is restricted to those who administer our network and public website, except that we may use and disclose this information to third parties in response to legal process or law enforcement enquiries, abuse of our website, or violation of any applicable terms of use or contractual provision you may have with us.

1.11 E-mail addresses

You should know that email is not necessarily secure against all forms of interception. If your communication includes sensitive information about your company and you would prefer not to transmit this information in this fashion, please contact us by post or telephone rather than email.

We collect e-mail addresses that are (i) volunteered by the visitor (ii) through e-mail messages addressed to us or our employees (iii) through visitors’ responses via the contact us portion of the site (iv) e-mail marketing destination webpages and public events. We use e-mail addresses for marketing purposes and to inform those interested in our products about events, products, services, or other items of interest. We may also use e-mail addresses volunteered by our visitors to register the visitor for an external account, to process orders for brochures and other written materials, or otherwise to respond to a visitor’s request.

You may opt-out of receiving promotional or marketing e-mails at any time by clicking the relevant check box, notifying us as a reply to any unwanted e-mail, or contacting us at Requests to unsubscribe from Mikkom e-mails may take 5 business days to process.

2. Social Media

We utilise the following social media platforms to interact with our users:

2.1 Third Party Sites

The site may contain links to other third party sites. When you click on one of these links you are visiting a website operated by someone other than us and the operator of that website may have a different privacy policy. We are not responsible for their individual privacy practices, so we encourage you to investigate the privacy policies of such third-party operators.

2.2 Children

Our website is not intended for children under 13 years of age. No one under the age of 13 may provide any information to us through the site. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without parental consent, we will delete that information. If you believe you might have any information from or about a child under 13 accessing our site please contact us by sending an email to

2.3 Data breaches

Whilst every effort and measure is taken to reduce the risk of data breaches, we have a dedicated controls and procedures in place for such situations, along with the procedures that are required to make notifications to the relevant supervisory authority and data subjects (where applicable).

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